Shipping policy

Terms & conditions

Daydream Performance Garage LLC - Terms

& Conditions

1. Payment Terms: Payment is due upon receipt

unless otherwise agreed in writing.

1.   Sales Tax: Applicable sales tax will be charged based on the delivery/shipping address and California tax requirements.
2.   Shipping & Delivery: Buyer is responsible for shipping costs unless stated otherwise. Delivery timelines are estimates and may vary due to carrier delays.
3.   No Returns / Final Sale: All sales are final. No

refunds or returns on special-order items, shipped items, or used items unless defective upon arrival. If a return is approved, customer must contact us by Email for authorization prior to sending any items back.

1.   Damaged or Incorrect Items:

Any damaged or incorrect item must be reported within 48 hours of confirmed delivery.

To initiate a claim, the customer is required to provide complete documentation, including:

• Clear photos of the unopened package

• Clear photos of the shipping label

• Clear photos of the entire item (front and back)

• Clear photos of the damaged area(s)

All requested documentation must be submitted in full within the 48-hour reporting window.

Failure to provide complete and requested documentation within this timeframe will result in the claim being denied, and the sale will be considered final.

1. Daydream Performance Garage LLC reserves the right to deny any claim that is incomplete, partially submitted, or submitted after the 48-hour period.
2. Claim Completion Requirement: Once a claim is initiated, the customer must respond to any additional information requests within 48 hours of each request. Failure to respond or provide requested information will result in the claim being closed and denied.
3.   Chargebacks: Unauthorized chargebacks will be disputed with supporting documents including invoice, tracking, and communication records.
4.   Installations / Use: Customer is responsible for proper installation and use. Daydream Performance Garage LLC is not liable for misuse, incorrect installation, or consequential damages.

Professional Installation Requirement:

All body components, carbon-fiber parts, and fitment-sensitive products must be professionally installed by a licensed or qualified body shop or automotive professional.

Warranty Eligibility:

Any warranty coverage is valid only when installation is performed by a professional. Proof of professional installation (such as an invoice or receipt from the installing shop) may be required for any warranty claim.

Made-To-Order & Oversized Shipping Policy

Production lead times may vary depending on current demand, production scheduling, material availability, and manufacturing volume. Any estimated timelines provided are estimates only and are not guaranteed delivery dates.

Due to the size and fragile nature of oversized carbon fiber and composite products, shipping costs may be calculated separately after purchase unless otherwise stated. Customers may be contacted with a final shipping quote prior to shipment.

Orders will not ship until all applicable shipping charges are paid in full.

Oversized products including wings, body components, and large composite aero parts may require custom packaging, freight handling, dimensional-weight pricing, or carrier surcharge adjustments. Shipping prices displayed at checkout may not reflect final oversized handling costs.

All products are carefully packaged to help minimize the risk of shipping damage; however, customers are responsible for inspecting all packages immediately upon delivery.

Any shipping damage, missing item, or incorrect-item claims must be reported within 48 hours of delivery with clear photos of:
• Outer packaging
• Shipping label
• Internal packaging materials
• All damaged areas of the product

Failure to provide complete documentation within the required timeframe may result in denial of shipping damage claims.

By purchasing, the customer acknowledges and accepts that aftermarket composite and carbon fiber products may require professional preparation, test fitting, adjustment, trimming, sanding, alignment modification, or custom installation procedures depending on the vehicle and application.